At Renlix, we are committed to protecting your privacy and handling your personal information with care transparency and respect.
This policy explains how we collect use and protect your information when you use our website.
Who We Are
Renlix is a cleaning and property services provider based in the UK.
Website: https://www.renlix.co.uk
If you have any questions about this policy or how your data is handled you can contact us using the details on our Contact page.
Information We Collect
When you interact with our website we may collect:
Your name email address and phone number (via contact forms)
Property details or service information you provide
Technical data such as IP address browser type and device information
Usage data to help improve website performance and user experience
We only collect information that is necessary to respond to your enquiry or improve our services.
How We Use Your Information
We use your information to:
Respond to enquiries and provide customer support
Arrange and manage cleaning services
Improve our website and user experience
Maintain security and prevent spam or misuse
We do not sell or rent your personal data to third parties.
Contact Forms
When you submit a form on our website we collect the information you provide so we can respond to your enquiry.
This may include your name contact details and information about your property or requested service.
Comments
If comments are enabled on the website:
When visitors leave comments we collect the data shown in the form along with the visitor’s IP address and browser information to help detect spam.
Cookies
Our website uses cookies to improve your experience.
Cookies may be used to:
Remember your preferences
Improve website functionality
Analyse how visitors use the site
You can choose to disable cookies through your browser settings at any time.
Embedded Content
Some pages may include embedded content (such as videos or images from other websites).
Embedded content behaves in the same way as if you visited those external websites directly. These sites may collect data and use cookies independently.
Data Sharing
We do not share your personal data with third parties unless:
It is necessary to provide a service you have requested
We are required to do so by law
It is needed for security fraud prevention or technical operations
Data Retention
We only keep your data for as long as necessary to:
Respond to your enquiry
Provide our services
Meet legal or administrative requirements
Your Rights
You have the right to:
Request access to the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data where appropriate
To make a request please contact us via our website.
Data Security
We take appropriate measures to protect your personal data and ensure it is handled securely.
Updates to This Policy
We may update this policy from time to time to reflect changes in our services or legal requirements.